1 reviews | Active since Jul 2012
Rolling forward of transactions charging incorrect amount
<p>On the 27th of March I made a foreign payments and was charged the spot rate at that date and received a sms confirming the amount from standard bank.</p> <p> </p> <p>When I review my statement the transaction was roll forward to the 3rd if April and was charged at the rate.</p> <p> </p> <p>This unacceptable as I made the payment on the 27th of March now being charged more</p>
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Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
