1 reviews | Active since Aug 2009
Rogue future-dated payments by Standard Bank, every month!
Never set up automated, future-dated payments to any of your Standard Bank beneficiaries, using Internet banking! The Standard Bank Internet Banking web application and Android app appear to have a flaw, allowing this schedule to keep running unchecked. Notably, when one sets up a future-dated payment to a registered beneficiary like the City of Tshwane, no link or reference to those future payments will appear anywhere on your app dashboard or your app. You will have no way of viewing or editing the schedule, and you will be powerless to prevent unnecessary payments from going off. Since September last year my cheque account has been automatically debited R882 by Standard Bank on the 7th of every month. Despite numerous calls to several Standard Bank divisions, it appears I still have no way of stopping this!
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
