BG
Brent G

1 reviews | Active since Nov 2009

07 May 2026, 09:45

Robots.

How do I speak to a person sending 100s in airtime just to listen to a robot, online chats are also so slow and without details I just get told I must go to a Branch!

0
Replies (1)
Standard Bank
Standard Bank's reply07 May 2026, 10:00
Official
Dear Brent

 Thank you for bringing this issue to our attention.

 As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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