mG
martin G
1 reviews | Active since Oct 2013
16 Aug 2024, 12:06
Robbing the public
Over a month now to try get a prepaid issue sorted. Got an email a week ago stating its been resolved but nothing is resolved. Thy only send an email to close the complaint and move on. Do not buy airtime or any prepaid from standard bank because thei will take your money and give you nothing. You will not get it back. Yet you owe them and get a call every 10 mins
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
16 Aug 2024, 12:09Hi Martin
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply16 Aug 2024, 12:09
Official
Hi Martin
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
mG
martin G's updateReviewer Update
21 Aug 2024, 14:17Standard bank should put the people in charge from the credit card devision they know how to track money. This is the most pathetic from the bank i have ever encountered. Just for a R49 rand error but then again do it to 5 million customers and you have a neat profit for someones pocket
mG
martin G's update21 Aug 2024, 14:17
Reviewer Update
Standard bank should put the people in charge from the credit card devision they know how to track money. This is the most pathetic from the bank i have ever encountered. Just for a R49 rand error but then again do it to 5 million customers and you have a neat profit for someones pocket