1 reviews | Active since Aug 2016

02 Oct 2018, 09:21

Robbing people

Good day

I received a notification to debit R161.40 ref: Annual S/C Charge. I called all my credit providers but no one knows about that amount. i did an investigation and found out the debit order comes from Standard Corp & Merchant Bank contact number is ***.

I do not have an account with Standard bank.

I have phone standard bank and they simply said you are not our client so not our problem!

0
Replies (2)
Standard Bank
Standard Bank's reply02 Oct 2018, 10:20
Official

Dear Ryan Rudman

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
***
*** (fax)
***

's update02 Oct 2018, 10:37
Reviewer Update
So no attempt to resolve the issue that your bank is deducting sums of money from my account without a valid reason?