SS
Sigwinta S
1 reviews | Active since Mar 2022
14 Mar 2022, 08:55
******* Case
On 30 January 2022, I have been ****** R4781,5 by ATM and my Standard Card was not returned back when I cancelled the transaction and in few minutes my money gone, and Open the case (Case no: 92 01 515). I tried to closed the the Card with lady assisting me, and another sad part is that they charged me the replacement of card amount of R147.00 and I don't know how does Standard Bank works. Standard bank is not assisting me on money which I have been ****** by ATM.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
14 Mar 2022, 13:52Hi Sigwinta
We appreciate you flagging your concerns with us.
Your concerns have been escalated to our management team.
We appreciate your patience and understanding.
Complaint Resolution Centre
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We appreciate you flagging your concerns with us.
Your concerns have been escalated to our management team.
We appreciate your patience and understanding.
Complaint Resolution Centre
***
***
Best regards,
Standard Bank's reply14 Mar 2022, 13:52
Official
Hi Sigwinta
We appreciate you flagging your concerns with us.
Your concerns have been escalated to our management team.
We appreciate your patience and understanding.
Complaint Resolution Centre
***
***
We appreciate you flagging your concerns with us.
Your concerns have been escalated to our management team.
We appreciate your patience and understanding.
Complaint Resolution Centre
***
***
Best regards,
SS
Sigwinta S's updateReviewer Update
14 Mar 2022, 15:05Thank you I'll wait the feedback
SS
Sigwinta S's update14 Mar 2022, 15:05
Reviewer Update
Thank you I'll wait the feedback
Standard Bank's replyOfficial
24 Mar 2022, 10:22 Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today 24 March 2022.
We appreciate your support and loyalty.
Standard Bank Help Centre
***
An email response has been sent to you today 24 March 2022.
We appreciate your support and loyalty.
Standard Bank Help Centre
***
Best regards,
Standard Bank's reply24 Mar 2022, 10:22
Official
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today 24 March 2022.
We appreciate your support and loyalty.
Standard Bank Help Centre
***
An email response has been sent to you today 24 March 2022.
We appreciate your support and loyalty.
Standard Bank Help Centre
***
Best regards,