MM
Mn M

1 reviews | Active since Apr 2018

13 May 2019, 07:50

******S!!!

since when do you charge R49 for ATM deposits. the only reason why we bank is because we want our money to be safe,but if the bank *****s from us whats the point??..

0
Replies (4)
Standard Bank
Standard Bank's reply13 May 2019, 12:28
Official
 Hi Muhluri

Thank you for posting a comment.

We will look into the matter and get back to you as soon as possible.

Regards,
Complaint Resolution Centre
***
*** 
MM
Mn M's update13 May 2019, 13:51
Reviewer Update
waiting
Standard Bank
Standard Bank's reply14 May 2019, 14:20
Official
Dear Muhluri Hluri Naty 

Thank you for posting your comments.

I refer to my email correspondence and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
***
MM
Mn M's update20 May 2019, 13:32
Reviewer Update
can you not waste my time any longer..  i made my deposit at the ATM but the ATM machine had a technical error,it took my money and cancelled the transaction.after logging a call about the incident your people then deposited my money back but the deposit was made inside the branch and i was charged R49....why? my deposit was supposed to be at the ATM in the first place. pay me back my money and stop wasting my time