****** in a matter of minutes!

Went to the ATM on Edwin Swales to check the balance on my Account. I put my card in, punch in my pin code, get a balance report and my card refuses to come out. At the time i had my work phone with me and called the ***** department. Whilst waiting for the options, i get an SMS on my phone saying that R5000 was withdrawn from Clairwood 3 ATM, I got restless, i called my dad and asked him to take me to standard bank bluff, he told me while we getting there, call them again, which i did from my cell phone. i waited for almost 8 minutes and i was in the bank showing the staff nobody answered still. so the lady stops my card. she puts me through to the ***** department which i hold on for 20 minutes before they answer! finally they did and the lady was so *********** she punched in the wrong id number like 5 times! Then i was informed that my card has been swipped a few minutes after that at a Liquor store far from that ATM. Being a Muslim Female, sitting in the BANK. And the bank is still investigating, IM SO DISAPPOINTED THE WAY EVERYTHING IS BEING HANDLED, Today 20th they tell me they want a copy of my itemised billing as proof. How am i gonna get my money back?! ****************!