PB
Pascal B

1 reviews | Active since Aug 2016

10 Aug 2016, 17:02

****** and ****med and not assisted by the bank

<p>Hi my name is pascal Barney am a client with standard bank for many years. My bank account has been ****med and an amount of R4000 was taken out of my account on the 27th of July while I was at work. My bank card was with me which I have proof I can get that from my company. I went into the bank they said they need to log a complaint. I was very scared. However when I called them today standard bank has told me that they cannot assist me. I am really disappointed with standard bank as this clearly shows that standard bank is not a safe bank anymore and losing R4000 is not a small amount. I really need your help by getting my money back. As I have proof I did not widraw that cash from any atm. The day the money went off I was at work working.</p> <p> </p> <p>please contact me on ********** 253.</p>

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Replies (2)
Standard Bank
Standard Bank's reply11 Aug 2016, 06:53
Official

Good day Pascal Barney

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

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Standard Bank
Standard Bank's reply18 Aug 2016, 09:05
Official

Dear Pascal Barney

Thank you once again for your posting.

I refer to our email correspondence and can confirm that this matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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