Road Side assistance

<p>i was stuck alonf the road (N7) on saturday evening at about 6:30 pm. i called my insurance (standard bank) road side assistance and they never answered their phones. i then informed family members at home of what is happening and if they could also try to call, non of them got through to the road side assisance which we got of the standard bank website. i then called my Hyundi road side assistance and they towed my car within an hour. i then called my insurance again and still no answer. i then eventually got through to my standard bank insurance 8:15pm saturday and i informed the operator of the situation and she then told me that this number was only for government vehicles and eskom, she then said i should hold the line and she is going to try and call the road side assistance to let them know to call me. i waited on the phone for +-3 minutes and she confirmed that standard bank road side assistance was not answering thier phones. i got a lift home with my brother when my car was towed and Hyundi then called me to follow up if i got home okay and my car was towed and i then informed the operator that my insurance did not answer their phones and the operator called my insurance to inform them to call me and he called me back to say they not answering their phones. Yesterday i called my insurance to inform them of what happened on saturday and they still didnt answer their phone. i bought my car in december 2016 and i pay alot of money to a service provider who doesnt answer their phones. i was on a dark road when i couldnt drive my car and what would have happened if i was laying in the road half dead, my insurance would probabily not answer their phones. their service is terrible but they take your money each month and quick to call if you dont pay your monthly installments.</p>