NK
NADINE K

1 reviews | Active since May 2015

03 Nov 2015, 18:50

RJM FINANCIAL

With regards to a complaint regarding RJM Financial I wish to advise you that Mr Theo Lochner contacted the writer hereof to discuss the issue at hand and I did get a clearer picture of what was actually happening and how the system actually works. RJM are actually following banks procedures and go according to what is loaded on their system. So with all due respect I seriously need to apologise with regards to the previous complaint. Once all put into perspective it is understandable as to why the debt collectors agencies react in the manner they do. I do commend Mr Lochner for phoning me and rectifyng the situation as one gets all wrapped up with issues that are unnecessary and this was not the first time I have had to deal with such a situation. I therefore retract the complaint that was made yesterday as once all was duly explained in a decent manner there was much light and understanding of the same. I thank you very much for the response and just wish that more customers were aware that a company like RJM Financial merely follow instructions on their systems!!!!!!<br> <br>

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Replies (1)
Standard Bank
Standard Bank's reply04 Nov 2015, 14:48
Official
Hello NADINEKRUGER@46,

Thank you for your posting.

This resolution specialist assigned to your complaint will contact you shortly.

Kind regards

Complaint Resolution Centre
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