TH
Tony H

1 reviews | Active since May 2016

09 Aug 2017, 07:40

Risk of banking with Standard Bank

<p>KYC dictates that any bank must know their customer and what they do and how they operate their bank account. Clearly standard bank is clueless as to what we do. We have a joint business venture with standard bank  and they SIMPLY LOCKED OUR account without consultation because some random customer alleges that funs **********ly left "their" account and landed up in our business account. </p> <p>Excuse me standard bank! We cannot make funds move out of any bank account other than our own. <br />If this customer is telling the truth then this customer and standard bank must FIRST EXPLAIN how they allowed this to happen and then ASK us politely if we can hold or recover the funds BECAUSE there is a ***** case being investigated.</p> <p>If funds can just exit a standard bank without any bank or the customer’s action is a serious claim of systemic risk with the standard bank banking system. <br />We have first-hand experience of funds exiting our account on poor banking practices app**** by standard bank staff. <br />A customer went and withdrew funds from our company account and the teller allowed this just because the customer was a regular…. <br />Did not bother to check the signature NOTHING! This is but one example of their negligence. We have many more.</p> <p>So, a standard bank customer, we don’t even know, claims that funds **********ly left their account and standard bank simply shuts our business down without ANY CONSULTATION.</p> <p>Standard bank is clearly not a bank one can trust to act in your best interest! </p> <p>Still no response from standard bank while our business and all its customers are inconvenienced.</p>

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Replies (3)
Standard Bank
Standard Bank's reply10 Aug 2017, 09:06
Official

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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TH
Tony H's update10 Aug 2017, 09:30
Reviewer Update

Standard bank has renrered our business useless with their reckless actions and they are clueless as to why they have done this. Want to put your business at risk, just bank with standard bank.

Standard Bank
Standard Bank's reply14 Aug 2017, 10:05
Official

Thank you for posting your comments.

Please note your matter is still being investigated by our ***** department.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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