OP
Odette P
1 reviews | Active since Mar 2017
06 Oct 2020, 19:59
Risiculous fees for ****** cards
My bank card was was ******, at gunpoint, and Standard Bank thinks its OK to charge me (a student) R145 to replace my bank card. So basically, you'd rather me risk my life so that I can save the ridiculous amount that you charge your customers for something that is completely out of my control.
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Standard Bank's replyOfficial
07 Oct 2020, 05:26Hello Odette,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply07 Oct 2020, 05:26
Official
Hello Odette,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***