kM
kgaugelo M

1 reviews | Active since Jun 2017

06 Jun 2017, 16:09

ripping us off

<p>im soooooooo very disappointed with standard bank ,i have puresave account with them which today i was checking my balance it says R436,94 was deducted from my account and the transfer still goes to the same account i went to the branch to enquire they guy was soo helpful called call centre said is for my revolving account loan i had with standard bank which i callled last year spoke to the guy ,you can trace my number ********** requiring him about my statement as i once went to the branch to get but they couldn't help told me this is revolving account if i dont want to use it in future i must go to the branch to close it which i did now standard bank is deducting from my account and they are ****** because they are using different account .the loan was deducting from my cheque account now they run to my puresave which i no longer trust standard bank i have 3 investments account they migth deduct the money as well.and now you inconveniencing me i have to go up and down open new account because of your unprofessional consultants.i want my R436.94 back into my account,my heart is sooooooooooooo broken,i ll go bank somewhere else where i know my money is save ,my money is not save with standard bank and is not for the first time i experienced,they once sent me statement that i owe their credit card which i never had it in my hand.now on the loan statement it shows i withdrawed 313.15 on the 24 december how come i withdraw from loan account my card is not linked with.im really not happpy with standard bankk my money is not save at all. acc ********** 23 im querying about.</p>

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Replies (1)
Standard Bank
Standard Bank's reply13 Jul 2017, 10:42
Official

Dear Customer

Thank you for posting the message and allowing us the opportunity to look into the matter.

We will be in contact with you shortly.

Thanks,

Complaint Resolution Centre

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