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I recharged my phone with my banking App on the 15th of this month and the money didn't reflect on my phone and I wrote a review and standard bank rep**** that they will resolve the issue and up to today I have waited for a call from them but no one called I spoke to sechaba on the 24 June and he connected me with the service provider mtn said they didn't receive the money yesterday received an email from standard bank that query has been resolved and will be called up to now no call to explain what happened to my money I have asked for a refund and I didn't get it and when I am told query resolved without being called to explain how the query was resolved I feel I am not appreciated as a customer