NC
Natalie C

1 reviews | Active since Mar 2009

09 Jun 2016, 08:39

********** by the bank

<p> </p> <p>I have requested a special settlement on my vehicle and I was told that I do not qualify for it.</p> <p>I only qualify for a special settlement if I am purchasing a new vehicle and it is at invoice stage. I find that it is unfair that you will only be granted this is you are purchasing another vehicle and getting into more debt.</p> <p>I just want to settle my car and I do not feel that I should be charged the interest for the remaining instalments/ months left on my car!</p> <p>I cannot believe that we as consumers are being ********** by the banks.</p> <p> </p> <p> </p>

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Replies (1)
Standard Bank
Standard Bank's reply09 Jun 2016, 11:21
Official

Good day Natalie

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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