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Akshay R
1 reviews | Active since Dec 2017
04 Mar 2021, 12:30
********** by standard bank
So large sums of money was missing from my account this morning. I checked my statement on my app and certain transactions I made days ago were duplicated. Okay fair enough there was a problem on the part of standard bank and money was put back into my account. But I was charged an honoring fee of R130. I lost my job a while ago due to the covid 19 pandemic and now I must pay extra for something that was standard banks problem and not mine. So people are okay with a bank literally *****ing money from its clients. This really frustrated me as it's blatant ***** from standard bank.
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Replies (1)Standard Bank's replyOfficial
04 Mar 2021, 21:41Good day Akshay Ramdaw
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********
Standard Bank's reply04 Mar 2021, 21:41
Official
Good day Akshay Ramdaw
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********
