KS
Kamohelo S
1 reviews | Active since Oct 2019
05 Aug 2020, 07:23
********** by Blu
I bought electricity for r400 at shell garage in canal walk and I got 53.90 kWh of electricity. I called them to help me with regards to this issue no one has bothered to explain this ********* behaviour from such a big company. We don't owe eskom anything but "blu" has deducted r284 for no reason. I AM SO DISSAPOINTED. where in this country does one get 53 units for r400?? Can someone please help?? EFF I need you in times like these
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Replies (2)
Standard Bank's replyOfficial
05 Aug 2020, 10:19Dear Kamohelo
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards Complaint Resolution Centre******
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards Complaint Resolution Centre******
Standard Bank's reply05 Aug 2020, 10:19
Official
Dear Kamohelo
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards Complaint Resolution Centre******
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards Complaint Resolution Centre******
KS
Kamohelo S's updateReviewer Update
05 Aug 2020, 17:21It is now 17:20 on the next day and still I haven't been helped?
KS
Kamohelo S's update05 Aug 2020, 17:21
Reviewer Update
It is now 17:20 on the next day and still I haven't been helped?