******* UCount Rewards

<p>I'm a Standard Bank client and registered for there UCount rewards program.</p> <p> </p> <p>I've been registered for the UCount rewards program for 2 years and moved from Tier 1 to Tier 2 since 2016. All of a sudden when I logged in yesterday 06.12.2016 it displayed that I'm on Tier1 when all along during 2016 I was on Tier 2.</p> <p> </p> <p>When I phoned Standard Bank Ucount the consultant told me that during the month of October 2016 I did'nt make use of internet banking or cellphone banking and utilised it for 4 transactions.</p> <p>On the Ucount website it only states :Use the Standard Bank app, Internet and/or cellphone banking for customer-initiated transactions (excluding prepaid vouchers) And nowhere does it mention that you need to make at least 4 transactions.</p> <p>What the hell is wrong with Standard Bank not to inform the client that I need 4 transactions if that's the case I would have used the account more frequently.</p> <p> </p> <p>Standard Bank you definetly the worst bank I've ever banked with!!!</p>