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Paulina M

1 reviews | Active since Mar 2021

02 Mar 2021, 23:11

******* of a bank. I would not recommend it to any one. Standard bank vehicle finance... Never again in my life!!!

I would not recommend anyone to have their vehicle finance done through Standard bank.

I signed a contract for my vehicle finance which commenced 2015/03/01 and ended 2021/02/01. These dates are clearly stated in black and white on the contract! on the 2021/02/15 I got debited for my vehicle even though the contract ended on the 1st of Feb 2021. I called Standard bank to report this, hoping that it was just a mistake which could be easily resolved. instead, I was told by, Kamogelo Tselapedi and Thelma Sibande, that I am going to be debited again even in March 2021, even though the contract has reached its end date. I really find Standard bank really unprofessional and also feel that they will rip you off if you aren't aware of your financials. I feel that they look for any chance to take advantage of people.

I really would not recommend this bank to anyone.

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Replies (1)
Standard Bank
Standard Bank's reply03 Mar 2021, 02:06
Official
Hello Paulina Maponya 
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support.  
 
Kind regards

Complaint Resolution Centre
********** 
********** (fax)
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