TS
Tamzin S
1 reviews | Active since Aug 2018
24 Oct 2019, 18:37
******* for change
Today I had a terrible experience at standard bank kolonnade mall in Pretoria. My boss sent me for change to pay our water's commission. I asked for 4xR50, 20xR20, and 20xR10s..(R1000 in total)...so because I don't have an account with them, they charge me R116 for service fees!!! I'm giving them money, just need small change for it! What the hell. I then tell them to shove it and rather go to fnb. They charge R10 per Thousand ,standard bank is more than R10 per hundred!!! Disgusting how they want to ***** hard earned money just for doing what a bank should be doing! And to think that I was planning to move to standard bank! No ways in this lifetime!
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Standard Bank's replyOfficial
25 Oct 2019, 05:20Hello Tamzin,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Standard Bank's reply25 Oct 2019, 05:20
Official
Hello Tamzin,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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