KM
Kgosimang M

1 reviews | Active since May 2015

06 May 2015, 12:35

Rip-off

ever since i joined SBSA , i had no joy. started with moving to fnb to them. they promised to move all my debit orders for me which the did not and i suffered penalties.<br> my biggest problem with them is double debits. i bought items worth R1474 at picadilly Lenasia , money was deducted. i received the sms and my mobile app confirmed money was out on the 24 Dec.<br> <br> 3 days later same amount debited and their statements some how auto adjust so it seems like only one transaction. same thing happened to me this Month of May i know i wont get the money back . i am still waiting for feed back from the branch manager regarding my R1474. worst bank ever. i regret moving to them. excuses all the way and the prestige hotline never emails or calls back. what a waist of my R169 monthly.

0
Replies (1)
Standard Bank
Standard Bank's reply08 May 2015, 07:41
Official
Hello mas30764,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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