tR
trevor R

1 reviews | Active since Oct 2013

19 Jan 2017, 13:12

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<p>My domestic work invested into a 12 month Stanlib and after 12 months she has less than what she had in the beginning please explain how the hell does that work.</p> <p>she has been to the bank in dec and and twice in January just to get a ran around now they Thato Mautswe wants to organize a manager meeting. Please explain why is the manager getting involved it is a simple 12 month investment. She has a course to pay for her daughter and there is less money than what she put in.</p> <p>account ********** 87</p> <p>Something does not add up where is the money</p>

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Replies (5)
Standard Bank
Standard Bank's reply20 Jan 2017, 13:29
Official

Good day Trevor

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply23 Jan 2017, 13:37
Official

Good day Trevor

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply25 Jan 2017, 13:30
Official

Dear Trevor

Thank you once again for your posting.

I refer to my email correspondence and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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tR
trevor R's update30 Jan 2017, 11:06
Reviewer Update

Still no feed

tR
trevor R's update23 Mar 2017, 13:10
Reviewer Update

23rd of March and this has been going on since December 2016. My first post was in Jan 2017. Ann has had two meeting with standard bank and she is still sitting with a lump in her thought regarding her investment.

Had a meeting with Gregory and basically you invest your money for one year and you have less after one year than what you started with Anna was promised 8percent and now she has less than what she invested how is this possible

regards

trevor