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Akim A

1 reviews | Active since Oct 2018

04 Oct 2018, 13:55

Ridiculus Uncommunicated Charges to an SME Business Account

Extremely dissapointed with Standard Business Account Ridiculous unexplained charges for an SME. The bank charges you R200.00 if by any chance your account was on a R0.00 in any day of the month even if its for a day!!!! No communication or whatsoever from the bank yet i pay a monthly fee plus a 200r for nothing !!!... What a way to support small businesses

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Replies (2)
Standard Bank
Standard Bank's reply04 Oct 2018, 15:56
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply09 Oct 2018, 09:37
Official

Dear Akim Afrika

Thank you once again for your posting.

I refer to my email correspondence and can confirm that this matter is being attended to.

Kind regards

Clint Petersen

Complaint Resolution Centre

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