LM
Loganie M

1 reviews | Active since Oct 2011

04 Nov 2015, 21:46

Ridiculously high service fees

I have been a standard bank customer for at least twenty years now.<br> I have realized that their fees are quite expensive.<br> But had a real wake up call recently when my sibling convinced me to open an account with capitec bank.<br> I am paying a ridiculous r15 per debit order, and huge amounts for withdrawing money from std bank ATMs.<br> Now comparing their service fees with capitec. Capitec fee for the debit order is about r5. And withdrawals are extremely cheap<br> <br> Why the huge difference in service fees for the same transaction???<br> <br> I have savings accounts with both banks<br> I really would like a response from std bank<br> <br> I feel ********** <br> <br> <br>

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Replies (1)
Standard Bank
Standard Bank's reply06 Nov 2015, 09:14
Official
Hello segree,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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