MB
Maleshwane B
1 reviews | Active since Jan 2015
07 Feb 2016, 09:16
Ridiculously charged
Do you inform us as your clients about FICA? And why am I charged for a card that was swallowed because of 'FICA purposes'? The fees for 2016 were not communicated with us. I asked the lady that was blocking my card if it's going to cost me and she rep**** with a big 'No'. Please reverse my money and charge it from your staff member and after you have done that I'm taking my account to FNB. It's been a long time coming while you were busy over charging us.
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Standard Bank's replyOfficial
08 Feb 2016, 14:30Hello Malesh22,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Standard Bank's reply08 Feb 2016, 14:30
Official
Hello Malesh22,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,