CT
Carol-Ann Tarboton
1 reviews | Active since Aug 2018
21 Aug 2020, 09:27
Ridiculous waiting time to be assisted
Waited 3 hours to get inside your Vincent branch then another 2 hours inside before being attended to. When attended to, service was rude. Total incompetence.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
21 Aug 2020, 16:38Dear Carol-Ann Tarboton
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply21 Aug 2020, 16:38
Official
Dear Carol-Ann Tarboton
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's replyOfficial
07 Sept 2020, 08:48Dear Carol-Ann Tarboton
Thank you for allowing us the opportunity to look into your matter.
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was dealt accordingly.
Kind regards
Complaint Resolution Centre
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Complaint Resolution Centre
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Standard Bank's reply07 Sept 2020, 08:48
Official
Dear Carol-Ann Tarboton
Thank you for allowing us the opportunity to look into your matter.
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was dealt accordingly.
Kind regards
Complaint Resolution Centre
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Complaint Resolution Centre
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