NM
Nomusa M

1 reviews | Active since Aug 2018

22 Oct 2018, 09:48

Ridiculous Standard Bank Charges.

Hello Peter

Who can prorect us from this money making scheme called Standard Bank? I am flippen, extremely annoyed by this bank. So on 04 October I bought bread worth R11.50 the transaction went through only to find out I had no funds in my account why didnt the transaction decline because I had no funds I dont know, so I was then charged R131.00 for what they call hounoring fee same thing happened twice which means I now owe them R262.00 . As if that was not enough on 15 October they decided to debit my home loan amount knowing very well I get paid on 25 October as a results I was charged R146.27 for unpaid item. So now I'm I'm called on a daily basis my cheque account is overdrawn with an amount of R408.27 which is entirely not my fault. Why does Standard bank keep doing this to their loyal clients imagine how many people are being ****med using this kind of transcation on a daily basis. I demand my account to be rectified right away. Iv had my bond for over a year suddenly Standard Bank debit on the wrong date in order to make me accumulate charges this is some serious money making ponzie. I hate Standard Bank, they better rectify my account right away.

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Replies (1)
Standard Bank
Standard Bank's reply22 Oct 2018, 13:12
Official
Dear  Nomusa Mdhluli 
 
Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused. 

We greatly appreciate your continued support 

Kind regards 

Complaint Resolution Centre
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