mM
melita M

1 reviews | Active since Sept 2017

09 Jul 2021, 08:33

Ridiculous Standard Bank

I am very upset with standard Bank personal loans,they sent me an sms because my account is in arrears with 1 month, I sent an sms back to them.and emailed them now they are sending lawyers to call me after I responded to their messages and emails,I even asked for a payment holiday which they declined and now I can't make the payment they forgetting all about my correspondence and sending me to lawyers.

0
Replies (1)
Standard Bank
Standard Bank's reply09 Jul 2021, 15:13
Official
Hello Melita

Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
 ********** 
********** (fax)
 ***********