JJ
Jacqueline J
1 reviews | Active since Jun 2009
17 Sept 2019, 14:30
ridiculous servive
Our bond is 12 yrs old next month, we sitting with prepaid amount of more than 20k but our balance is just not dropping. I pay R800 extra every single month for more than a yr already. Can you please reschedule this loan and give me the bond balance to date not 12yrs ago. And don't tell me it will drop close to the end, I work in finance. J P Essel ***
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Standard Bank's replyOfficial
18 Sept 2019, 09:45Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply18 Sept 2019, 09:45
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
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