EP
Elize P
1 reviews | Active since Oct 2020
25 Nov 2021, 23:04
ridiculous service
it must be the worst bank that any person can deal with not sure why these stars appear as I would not even give one I tried to contact the ***** department on Monday tried for 1 hour no reply tried another department the person I spoke to tried but no response he said that he would email them regarding ***** on my credit card he sms me back ref no *** as at today amount not yet reversed not sure if you have a ***** department as no one ever answers a call not sure what has become of Standard bank ridiculous tried to contact them on Thursday tried for 1 hour no response
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
26 Nov 2021, 04:12Hello Elize During Preez
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply26 Nov 2021, 04:12
Official
Hello Elize During Preez
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
***
***
*** (fax)
***
***
Standard Bank's replyOfficial
26 Nov 2021, 15:19Dear Elize D
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today.
We appreciate your support and loyalty.
Kind regards,
Customer Resolution Centre
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***
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today.
We appreciate your support and loyalty.
Kind regards,
Customer Resolution Centre
***
***
Standard Bank's reply26 Nov 2021, 15:19
Official
Dear Elize D
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today.
We appreciate your support and loyalty.
Kind regards,
Customer Resolution Centre
***
***
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today.
We appreciate your support and loyalty.
Kind regards,
Customer Resolution Centre
***
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