Ridiculous service and disgusting attitude

I arrive at East Rand Mall standard bank only to be sent to the wrong department to help me , I sit for over an hour awaiting to see a consultant where the bank is empty empty but they have one consultant working and 50 other staff hanging around flabbergasted !... Want to to speak to the branch manager ask a staff member to call the manager and we wait for over 15 min to see the manager on top of that have the staff member we asked to call the manager runs to her colleague making a joke of it her surname is ximba , ridiculous ... I can post faster on hello Peter faster then the bank manager attends to me ..!! Never ever in my life will I recommend this bank to anyone nevertheless open an account with standard bank !!! Annoyed