aA
aloretz A
1 reviews | Active since May 2016
12 Mar 2021, 09:37
RIDICULOUS SERVICE
Tried top cancel my garage card today as it’s a service that I have not used for 15 years…. only to be told that there is a closing balance of R2 500? Im like what? Have never used the card or had even had a card for the last 15 years…………… there has also been no feedback from SB to inform me of the charges racking up in the background….so disappointed in the terrible service THIS BANK IS A JOKE!!!!!!!!!!!!! FNB here I come
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Standard Bank's replyOfficial
13 Mar 2021, 00:50Hello Alain
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply13 Mar 2021, 00:50
Official
Hello Alain
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
***
***
*** (fax)
***
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