Ridiculous Security Checks

On following up where my new Credit Card is I was subjected to the most ridiculous security questions!! I fully support security but this is beyond any sense.

Obviously you do not want to interact with your clients so you make it as unpleasant as possible. Well done on NOT Moving us Forward.

Question: How long have you had the contract with you mobile service provider? I do not know!! It has been for a long time.

Question: Do yo have a Credit Card with Standard Bank? This is the reason for my call, I told you this when we started speaking!!