VS
Vee S
1 reviews | Active since Sept 2009
06 Dec 2022, 12:53
Ridiculous Fees
Yesterday i went into the Mall of Africa branch to get a 3 months bank statement on 3 different accounts i have with you. I needed the bank statements stamped as this was a VISA requirement.
Today i check my banking app to find out i was charged R120 for each statement pulled which is a total of R360 for the 3 accounts, i am in absolute disbelief that i was charged such exorbitant fees for this, had the person informed me of this i would have pulled the statement at the atm and just went into the branch to have it stamped.
Absolutely disgusted at these ridiculous fees and looking at taking my banking needs elsewhere after this *******.
From a very long standing disappointed client!!!!
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
06 Dec 2022, 13:00Good day Vee
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply06 Dec 2022, 13:00
Official
Good day Vee
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's replyOfficial
07 Dec 2022, 12:34Dear Vee
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist.
If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
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We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist.
If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply07 Dec 2022, 12:34
Official
Dear Vee
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist.
If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist.
If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***