Ridiculous Fees

<p>Hi</p> <p>I am not happy about service I am getting from standard bank lately.Charging hidden fees.I spoke to their of their consultant Nobuntu Vilakazi and her team leader Lebo Matjila but they could not assit me ref no of the call ********** 246.Standard bank is charging me Cash withdrawal at POS which I am not suppossed to be charged as I have Elite current account paying monthly fee of R95.00.Last month phoned them and was told it was mistake they will reversed it and yes they did.I am confused now Nobuntu and her team leader told me to go to the barch because I am suppossed to be charged they cannot assist me.I told them to read Elite fees as I was also opening the document on my side but seems as if they dont know their job.I acnnot tolerate this kind of service I am leaving standard bank.</p> <p> Fixed monthly management fee (Plus option)1<br />Monthly fee R95,00<br />This fee includes:<br />Electronic transactions² Unlimited<br />Standard Bank ATM cash withdrawals 6<br />Cash withdrawal at POS Unlimited<br />AutoBank cash deposits 3<br />Electronic balance enquiries and<br />Standard Bank ATM mini-statements Unlimited<br />TravelWallet activation only Free<br />Annual Gold Cheque card fee Included<br />Debit/Cheque card purchases Free<br />Monthly Internet Banking subscription fee Free<br />7<br />MyUpdates8 (email/SMS notifications) Free</p>