FT
Frank T

1 reviews | Active since Sept 2024

27 Feb 2026, 18:05

Ridiculous Fee Charges Increase

It's ridiculous that a business that size can justify a double-digit increase in fee charges ( immediate payment fee increased 12.5%), it's not about the rands or cents but the principle.

0
Replies (2)
Standard Bank
Standard Bank's reply28 Feb 2026, 09:16
Official
Dear Frank,

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.

We sincerely apologies for any inconvenience or unwarranted frustration this has given you. 

Kindest Regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply02 Mar 2026, 16:41
Official
Dear Frank, 

We would like to thank you for giving us the opportunity to address your matter. 
We are glad we could assist. 
Kindly let us know should need any further assistance. 

Kindest Regards
Standard Bank Hello Peter Team 
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