JR
Justin R
1 reviews | Active since Mar 2009
06 Jan 2016, 14:46
Ridiculous Cheque Card policy
My cheque card was suspended last year - I have been trying - with numerous consultants, emails and even a hand written motivation sent through via one of the branches in the Cape to try and resolve this, but to no avail. Here's one of the emails I sent the bank on 09/12/2015:<br> <br> \My account number is (omitted) and I would like to make an urgent enquiry about my cheque card. <br> <br> The card was suspended last year due to the fact that I was under debt review. I am currently undergoing the sequestration process and the court order should be finalised tomorrow. The card was
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Replies (1)Standard Bank's replyOfficial
07 Jan 2016, 09:53Hello gotham,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply07 Jan 2016, 09:53
Official
Hello gotham,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
