PD
Prescilla D

1 reviews | Active since Sept 2016

26 Sept 2016, 15:33

Ridiculous Charges!

<p>Since last month standard bank has been charging me for every debit order that gets paid from my account. The more the debit order the more charges i receive.i didn't activate anything from my side and when i call them they tell me they are also shocked but cannot tell why is it doing that.this is **************** i want my money back.</p>

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Replies (3)
Standard Bank
Standard Bank's reply26 Sept 2016, 16:15
Official

Good day Prescilla Dikgale

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply27 Sept 2016, 08:29
Official

Good day Prescilla Dikgale

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

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Standard Bank
Standard Bank's reply27 Sept 2016, 09:55
Official

Dear Prescilla Dikgale

Thank you once again for your posting.

I refer to our telephonic conversation and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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