DM
Donna M
1 reviews | Active since May 2018
19 Sept 2019, 11:41
RIDICULOUS CASH FINANCE CHARGES!!!!!
I have been charged a cash finance charge every month for approximatley R600.00. I have escalated this twice with no reply. I accidently paid some beneficiaries from my credit card once and transferred from my credit card into my cheque account maybe twice. The amounts were very small and definitley do not warrant a R600.00 cash finance charge in addition to the normal finance charge. Where in the world do you pay such high fees. The personal banker thta assisted me at Prestige banking also said it was rediculous and many clients have complained. I will be moving my account to another bank unless this is sorted.
Helpful (0)
Replies (1)0
Replies (1)Standard Bank's replyOfficial
20 Sept 2019, 11:36Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
***
***
Standard Bank's reply20 Sept 2019, 11:36
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
***
***
