Ridiculous card replacement fees.

Extremely disappointed at standard bank. I called to temporarily block my credit card. They chose to permanently block it and went on to ask me if I'd like to order a new one. When I queried the cost of all of this, the gentlemen let me know that it will be R350. I find that ****************. I've been a loyal standard bank client for 12 years or so. My husband banks with FNB and his fee for a card replacement is so little that it was not even worth remembering. I was on the phone for 20min and my card was still not ordered for me. Constantly placing me on hold. Standard bank certainly does not care for me as a client. I guess my bank balance is not big enough.