RW
Robert W

1 reviews | Active since Jul 2013

08 Dec 2015, 12:35

Ridiculous Banking Fees

I've had a 6 x debit orders bounce this month as my funds were in another account & I couldn't get the funds across in time & arranged with my creditors to pay them manually but I've been charged R700 because they bounced 4 on my account & 2 on my wifes account!!! I would like these to be reversed or reduced as it is a ludicrous amount. I've been a Std Bank customer for 20 years & have many products with you & would hate for this to affect that.<br> <br> I understand perhaps a small fee but R700 is insane.

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Replies (1)
Standard Bank
Standard Bank's reply09 Dec 2015, 07:28
Official
Hello robertwason,


Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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