WG
William G

1 reviews | Active since Jun 2017

06 Jun 2017, 08:28

Ridiculous and Stupid Security Questions

<p>I currently have a vehicle financed by Standard Bank Vehicle and Asset Finance. Never again. Thank goodness I have now settled this vehicle. I have never been subjected to most stupid security questions when trying to authenticate your identity. I have now answered these questions about 7 times and only passed them once. As I am the "right person" this just shows you how stupid and inaccurate they are.</p> <p> </p> <p>I'm sorry to say that I won't be a customer of Standard Bank''s Vehicle and Asset Finance ever again as I don't need to go through these ridiculous and stupid questions every time I require info on my account.</p>

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Replies (1)
Standard Bank
Standard Bank's reply13 Jul 2017, 10:38
Official

Dear Customer

Thank you for posting the message and allowing us the opportunity to look into the matter.

We will be in contact with you shortly.

Thanks,

Complaint Resolution Centre

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