CJ
CRAIG J

1 reviews | Active since Feb 2012

28 Apr 2015, 10:22

Ridiculous

i get a call from attorneys stating that i owe standard bank money where i have closed my account January 2014. i was in the westgate mall branch in Mitchell's plain because someone hacked into my account. i asked the lady behind the counter to close my whole account and she did so and told me the only way i am able to have a standard bank account is to open another account. i even asked her twice if my account is totally closed off and she said yes and she repeated that i have to open another account to carry on with standard bank. i even asked the ***** people that i had to call if my account is totally closed off and they said yes. now all of a sudden im getting calls from attorneys saying i owe standard bank money when i had nothing owing to them. this is the 5th time i received **** service and a whole lot of **** from standard bank. once i closed off my standard bank account i moved over to a better bank. i have never received any letters or anything from standard bank after closing the account and now suddenly i owe them money. i will be taking this matter further and sue. i will also be taking this to the news papers and all media as this is disgusting of standard bank.

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Replies (1)
Standard Bank
Standard Bank's reply30 Apr 2015, 06:59
Official
Hello craig.j,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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