Ridiculous

I am actually shocked at the service my family is receiving from Standard Bank vehicle finance.

I lodged a hello Peter complaint and Standard Bank appointed someone to look into it.

I sent an email with full details including dates of every single thing that transpired.

This person comes back with a half baked email that doesn’t even address the issues raised in the email.

Still no statement provided for the arrears interest statement bank claims we owe.

At this point we might as well move our business elsewhere since we already use Standard Bank as our primary bank.

This is absolutely ridiculous and very clear that Standard Bank is trying to overcharge us because why can’t you provide a statement for the amount you say we owe you.