Ridiculous!!!

<p>Firstly, I moved from Hoedspruit to Nelspruit. I had to visit the Ilanga branch 3 times before they changed my address. I then moved from Nelspruit to Hectorspruit where I found out the Ilanga branch never changed my address from Hoedspruit to Nelspruit! Today I visited the Malelane branch for the 6th time!!! My address still not changed!! Each time a diffrent story as to why they can't accept my proof of residence.I have a live in job and had no trouble changing my address with FNB, CapiTec or any other place I have an account, with a letter from my employer. </p> <p>I would not recommend this bank to anyone. You sit for hours in the branch while the consultant need to phone the call centre for any form of authorisation or approval and we all "love" the "we are experiencing high call volumes, please wait for the next available consultant" voice. Visiting other banks are MUCH faster and a pleasure to do banking with.</p>