MM
MATIMBA M

1 reviews | Active since Jan 2015

19 Mar 2015, 10:07

RIDICULOUS

I have been visiting Standard Bank Centurion branch for almost two months now regarding a mysterious debit order that goes off my cheque account since November 2014, no one in the entire Standard Bank - a 150 years plus company can tell where the money is going to, they can't reverse the funds, they can't stop the debit order and worst of all, they don't even know who's debiting my account, the one person who tried to fabricate the receiver of the funds told me that the money was going to my bond account which I do not have with the bank, I don't even have a vehicle finance or any form of a loan with them and I've never had.<br> STANDARD BANK SERVICE IS RIDICULOUS, I AM WARNING EVERYONE TO BE CAREFUL WITH THIS BANK, THEY'RE VERY IRRESPONSIBLE AND I DON'T THINK OUR MONEY IS EVEN SAFE THEM.<br> How can a bank not know who is taking money from them, fail to reverse funds or STOP a monthly debit order with the account holder's request...*******

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Replies (1)
Standard Bank
Standard Bank's reply23 Mar 2015, 09:31
Official
Hello Matimba Mabasa,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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