Ridiculous!!!???!!!
I’m away for work overseas and drew money this afternoon from my credit card, now when I wanted to transfer that money back into my account, my credit card showed zero balance and I can’t select that card to make payments or transfer in, this is the sms that I got confirming that I do still have money in there. Please link it back as I need it for my trip. I’m stuck overseas with no other way of eating or getting around. My savings card doesn’t work in all areas so I rely on my credit card. So I email info email provided and I get an automatic response saying I’ll be contacted in 48 hours.... what must I eat till then? How must I get around in DAKAR????? #fixit #NOW! I will NOT be going into a branch as I’m in the north western most point of Africa, unless you want to send an employee to come bring me food and drive me around???
Standard Bank: R249.73 withdrawn from Acc. #### at CDS DAKAR. Acl bal R4027.64 2018-08-15 Query? ********** 107.New T&Cs
Please email me at ********** to get my ID number and my bank card number, I can’t be accepting international calls unless you will be compensating me for them.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
***
*** (fax)
***
Dear Adoné Okalax Lourens
Thank you once again for posting your comments.
I refer to our email correspondence with each other and you confirmed that the matter has been resolved.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Adoné Okalax Lourens
Thank you once again for posting your comments.
I refer to our email correspondence with each other and you confirmed that the matter has been resolved.
Kind regards
Clint Petersen
Complaint Resolution Centre
***