AL
Ahren L

1 reviews | Active since Jun 2014

19 Jan 2018, 13:59

Richard “Legend” Motloung | 5 Star Service

After speaking to 3 different consultants in the homeloans and commercial property departments I was finally referred to Richard’s department for assistance as nobody else knew what a Package/Development letter is. After explaining my request to Richard he immediately knew what was required, who to call & assured me that he’s would give me feedback by the next day. I was moderately helpful of such a swift resolution..

Not only did Richard update me that same afternoon but he had the matter esolved by the next morning at 8:00am! He even took the extra steps to send the required document to the attorneys and to his homeloans department to expedite the transfer.

@Standard Bank, give this man a bells, a raise & a promotion to Head of Customer Service because he has mastered his craft. Thank you Richard!

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Replies (1)
Standard Bank
Standard Bank's reply19 Jan 2018, 14:59
Official

Thank you for posting your comment.

It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.

We are delighted to hear of your wonderful experience with Richard.

We greatly appreciate your continued support

Regards

Complaint Resolution Centre
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