REVOLVING LOAN SETTLEMENT

<p>I did a revolving loan years back then the other year I decided to settle the loan after contacting the call centre for settlement amount the I did a transfer from my Absa account to Standard bank loan account with the whole balance, Few months later I received a letter from Standard bank with an outstanding amount from my loan as I didn't inform the bank that I'm closing my loan then I ask them if I pay a settlement amount it simply tells that I want to close my account what is it that I'm owing after paying the whole amount outstanding, then I went to Krugersdorp branch for assistance then after setting there for long as they where trying to assist me to revese the outstanding amounthen, the consultant promised me as soon as the system is fine they will proccess everything then contact me to let me know of the feedback, since then I never received any information but I assumed all it's in order especially because I never received any letter of outstanding amount. Yesterday when I got an sms from standard bank say my loan amount is still in arrears I must pay with immediately to avoid legal action. I want someone to resolve my query as I find that someone somewhere is not doing her job well.</p>